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Information COVID-19

Information Coronavirus

It is very important to us that our guests feel as safe as possible. With a comprehensive protection concept and package of measures, the holiday region Saas-Fee/Saastal places the health and safety of guests, employees and the local population at the top of its list of priorities. In compliance with the currently valid regulations and additional safety measures, we are firmly convinced that you can spend relaxing and safe winter days on the 150 kilometres of pistes in the Saas Valley.

The canton of Valais adopted the measures concerning coronavirus on 21 October 2020. All measures are listed in a detailed media release.

Press release (German)

Current situation

Leisure and tourism businesses are open again throughout Switzerland, and events are also allowed to take place. However, changes can happen on a regional level, for specific industries and at short notice so that each canton is able to respond to the constantly changing situation quickly and appropriately, depending on the industry or service. The relevant national rules and canton of Valais rules that affect our guests are constantly updated here.

In view of the exponential increase in the number of cases and hospitalisations in the canton of Valais, the Council of State is forced to take drastic measures. These will come into force on 22 October and will last until 30 November:

  • Masks must be worn in all enclosed spaces and enclosed workplaces. Masks must also be worn when entering public places (cafés, restaurants, tea rooms, pubs, wine bars and other similar or analogous establishments). The mask may only be taken off while seated.
  • Prohibition of assembly of more than ten people in public places (squares, promenades, pavements and paths and in parks)
  • Prohibition of meetings and gatherings of more than ten people in private
  • prohibition of public and private events and activities involving more than ten people
  • Prohibition of visits to hospitals and nursing homes
  • complete closure of night bars, nightclubs, discos, piano bars, erotic clubs and other similar or analogous establishments
  • Closure of public places (cafés, restaurants, tea-rooms, pubs, wine bars and other similar or analogous establishments) daily at 22.00 at the latest
  • Limitation of the maximum number of people sitting at a table in these public facilities to four guests (excluding those living in the same household)
  • mandatory introduction of a digital traceability application for these public bodies
  • exclusively distance learning for schools at tertiary level
  • Closure of entertainment and leisure facilities (cinemas, theatres, museums, libraries and media libraries, fitness, wellness centres, public swimming pools and bathing facilities, bowling alleys, concert halls and other similar or analogous facilities; excluding hotel wellness facilities for own guests)
  • Prohibition of contact sports (football, basketball, hockey, martial arts, etc.), with the exception of professional sports excluding the public and individual training

The following coronavirus rules apply throughout Switzerland:

  • Maintain a 1.5 m distance from other people.
  • If it isn’t possible to keep this distance, wear a mask.
  • Regularly wash or disinfect your hands.
  • Masks are compulsory for all people over 12 years on all public transport. That includes trains, busses and all cable cars. The only exceptions are chair lifts and surface lifts.
  • Comprehensive face mask requirement, which also applies in all public spaces. This includes shops, post offices, museums, cinemas, hotels, medical practices and administrative buildings, as well as airports, train stations, and bus and tram stops.
  • Spontaneous gatherings of more than 15 people are banned in public spaces. Demonstrations are allowed if there is a protection policy in place for them.
  • At private events with more than 15 people, consumption is only permitted when people are seated. Anyone who is not seated must wear a mask. Contact details must now also be collected at private events.
  • Events with more than 100 people also need a protection policy in place and must be held in public facilities.
  • Eating and drinking in restaurants, bars and clubs is only permitted while seated. Contact details must be collected.

The borders are open to all EU and EFTA states and the UK. However, there are country-specific quarantine regulations.

Further measures by the canton of Valais, which were already communicated on 16 October:

  • Public businesses are allowed to stay open until 3 a.m. at the latest overnight from 31 December to 1 January.
  • From 23 December 2020 to 3 January 2021, gatherings of more than 30 people are banned and fireworks are prohibited in public places. However, this is allowed in family circles (less than 30 people).
  • Carnival parades are prohibited in 2021, regardless of the number of adults and/or minors in attendance. Other events relating to carnival are to be treated the same as public events.

The protection policies for mountain cableways (T-bars, chair lifts and comparable facilities) must include the following measures:

  • The arrival and departure of users should be organised in queues to avoid crowds (similar to the queues at airport security).
  • Masks are mandatory in all queues and at all assembly points (cash registers, bus stops, etc.).
  • Ski buffs and other industrially made fabric masks that meet the standards set by the Swiss National COVID-19 Science Task Force are recognised as sufficient protection in ski areas.
  • With respect to service provider staff and in the absence of other specific protective measures, the mask requirement applies to all employees who come into close contact with one another or with customers (less than 1.5 metres).

Ski schools must apply the Swiss Snowsports protection policy.

  • Please note that adults and children over the age of 12 must wear a mask at meeting places, especially at course start and end points (including private lessons).
  • With respect to children’s snow gardens and during similar activities, masks are mandatory for adults and children over the age of 12 in all closed areas (rest areas, restaurants, toilets, etc.).

If you have any questions, please contact or +41 27 958 18 58.

Regulations Saastal Bergbahnen AG - Winter 2020/21

  • Masks are mandatory in all closed gondolas and cabins.
  • In the ticket halls, station buildings, on the platforms and other buildings of the Saastal Bergbahnen, a minimum distance of 1.5 metres must be maintained wherever possible and masks are mandatory.
  • Tickets can be bought online. If you pay on site, electronic or contactless payment is preferred.
  • Observe the general hygiene rules of the FOPH and wash your hands regularly.
  • Further regulations can be found in the protection plan.

"Clean & Safe" label

The tourism industry associations have launched the uniform "Clean & Safe" label on the initiative of Switzerland Tourism. With this label, the tourism service providers signal that they have committed themselves to comply with the protection concepts and implement all measures in accordance with the protection concept in order to ensure a safe and clean stay for guests. The label creates trust during the holidays on site. 

on the protective measures

Protection plans and advice for the tourism industry