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Information COVID-19

Information Coronavirus

It is very important to us that our guests feel as safe as possible. With a comprehensive protection concept and package of measures, the holiday region Saas-Fee/Saastal places the health and safety of guests, employees and the local population at the top of its list of priorities. In compliance with the currently valid regulations and additional safety measures, we are firmly convinced that you can spend relaxing and safe winter days on the 150 kilometres of pistes in the Saas Valley.

Protection concepts

Current situation

In order to significantly reduce the curve of COVID-19 cases and avoid overburdening the health system, the State Council of the Canton of Valais has extended the following measures until 13 December 2020

  • Closure of all restaurants, including cafés, restaurants, pubs, occasionally open inns, bars (including bakery, petrol station, railway station, hotel and camping bars) to the public. (Exceptions: Take-away with dispensing facilities while maintaining social distance (until 10 p.m.) and operation of hotel restaurants, for use by guests who live there, while maintaining higher standards of hygiene, remain permitted).
  • Closure of night bars, nightclubs, discos, piano bars, erotic clubs and other similar or analogous establishments.
  • Closure of entertainment and leisure facilities (cinemas, theatres, museums, libraries and media libraries, fitness, wellness centres, public swimming pools and bathing facilities, bowling alleys, concert halls) and other similar or analogous facilities.
    (Exceptions: wellness facilities of hotels for their own guests).
  • Extended mask obligation (from 12 years).
    • in the outdoor areas of facilities and businesses
    • in busy pedestrian areas and wherever the required distance cannot be maintained in public spaces
    • at schools from secondary level 2
    • at the workplace, unless the distance between workplaces can be maintained, for example in individual offices
      (Exceptions: persons who cannot wear a mask for medical reasons).
  • Ban on meetings and events of more than ten people.
    • in public spaces (especially in squares, promenades, pavements and paths as well as in parks)
    • Meeting in a private circle
    • Public/private events and activities
  • Exclusive distance learning for schools at tertiary level.
  • Ban on contact sports (football, basketball, hockey, martial arts, etc.).
    (Exception: professional sports to the exclusion of the public and individual training.

The Council of State has decided to make certain adjustments in the areas of religious ceremonies, sports activities for children and young people under 16, and visits to retirement and nursing homes. As of 1 December 2020:

  • Religious services (services of worship, devotions and funerals) may be held with a maximum of 50 persons, in strict compliance with the rules on social distance and hygiene and in compliance with the protection plans.
  • Sports activities of children and young people under 16 years of age, with the exception of competitions, are permitted within the limits set by the Federal Government.
  • Visits to retirement and nursing homes and hospitals are permitted under strict conditions. Restrictions may be imposed depending on the health situation of the institution concerned. Visits in emergency situations are always permitted.

The following coronavirus rules apply nationwide in Switzerland:

  • Keep a distance of at least 1.5 metres to other people.
  • Wash or disinfect hands regularly.
  • Ban on events and meetings.
    • No more than 10 people in a circle of friends and family
    • No events with more than 50 people
    • No gathering of more than 15 people in public space
  • Ban on sports and cultural activities involving more than 15 people.
    (Exceptions: Training and rehearsals of under-16s and professionals. Strict rules for contact sports and choirs)
  • Distance learning at universities.
  • Closure of dance clubs and bars.
  • Rules for bars and restaurants.
    • Maximum of 4 people per table
    • Closing time from 23 to 6 o'clock
    • Obligation to sit and collection of contact details
  • Extended mask obligation (from 12 years).
    • Public transport, bus stops and indoor public areas
    • In schools from secondary level 2
    • When working indoors (except at the workplace, provided that distance is maintained)
    • Outside restaurants, shops etc. and in busy pedestrian areas
    • In public spaces, when it is not possible to keep a distance
  • Home office if possible.

The Federal Council has adjusted the threshold for the inclusion of states and territories on the quarantine list and the exemption from the quarantine obligation for business travellers. With the amendment to the ordinance, only countries and territories whose incidence is more than 60 higher than the incidence in Switzerland will be included on the quarantine list.

The borders to all EU and EFTA states and the UK are open. However, there are country-specific quarantine regulations.

The protection policies for mountain cableways (T-bars, chair lifts and comparable facilities) must include the following measures:

  • The arrival and departure of users should be organised in queues to avoid crowds (similar to the queues at airport security).
  • Masks are mandatory in all queues and at all assembly points (cash registers, bus stops, etc.).
  • Ski buffs and other industrially made fabric masks that meet the standards set by the Swiss National COVID-19 Science Task Force are recognised as sufficient protection in ski areas.
  • With respect to service provider staff and in the absence of other specific protective measures, the mask requirement applies to all employees who come into close contact with one another or with customers (less than 1.5 metres).

Ski schools must apply the Swiss Snowsports protection policy.

  • Please note that adults and children over the age of 12 must wear a mask at meeting places, especially at course start and end points (including private lessons).
  • With respect to children’s snow gardens and during similar activities, masks are mandatory for adults and children over the age of 12 in all closed areas (rest areas, restaurants, toilets, etc.).

If you have any questions, please contact or +41 27 958 18 58.

Regulations Saastal Bergbahnen AG - Winter 2020/21

  • Masks are mandatory in all closed gondolas and cabins.
  • In the ticket halls, station buildings, on the platforms and other buildings of the Saastal Bergbahnen, a minimum distance of 1.5 metres must be maintained wherever possible and masks are mandatory.
  • Tickets can be bought online. If you pay on site, electronic or contactless payment is preferred.
  • Observe the general hygiene rules of the FOPH and wash your hands regularly.
  • Further regulations can be found in the protection plan.

"Clean & Safe" label

The tourism industry associations have launched the uniform "Clean & Safe" label on the initiative of Switzerland Tourism. With this label, the tourism service providers signal that they have committed themselves to comply with the protection concepts and implement all measures in accordance with the protection concept in order to ensure a safe and clean stay for guests. The label creates trust during the holidays on site. 

on the protective measures

Protection plans and advice for the tourism industry